reservation of bicycles

Reservation of bicycles

1. Please let us know your full address including your mobile number by e-mail. Thus, we have the possibility to contact you in case of inquiries and to include the address data to enter later into the rental contract.
A reservation is possible with a deposit of 30% of the rental price. The cancellation fee will be covered by the commission charge in the case of no-show. We will send you our bank details with the order confirmation.
The difference amount and the deposit are paid on site.

2. We need the following additional information from you.

What kind of bikes? eBikes or bicycles
Your heights? for determining the frame size
Style? Women’s or Men’s Bike
Date? Pick-up and return
Where do you pick up the bikes and where do you return the bikes?

Option 1: Pick-up and return at the rental station
You pay the difference to your commion and the deposit on spot and get the deposit back in cash upon proper return.

Option 2: Pick up at the rental station and return to another location.
For example, in Trier.
You pay the difference to your commission and the deposit on spot and get the deposit returned to your account upon proper return.
Your hotel must have a bicycle storage, because the bike(s) may not be picked-up on the same day. The reception should be staffed during the day if possible. After the bikes were picked up 1-2 days later in Trier by a transport company and checked here on site for
possible damage, we will transfer the deposit to your account.

Option 3: Delivery to E.g. Trier and return to the rental station or at Koblenz train station
The rental price including the deposit must be paid in advance. The bicycles are delivered by a transport company for a fee. Guests must book a hotel with a bicycle storage room.
Please note that the reception is open during the day. Small private accommodations usually cannot afford this. Often these are outside the regular routes and are therefore not supplied. Upon return of the bikes you will receive the deposit